Shipping Policy

Shipping Policy

Effective Date: July 27, 2026

At Gaonsay.com, we are committed to delivering high-quality products to our customers in a safe, timely, and cost-effective manner. We take utmost care in packaging every order to ensure that your products reach you in excellent condition.

Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are generally processed and dispatched within 2–5 business days.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping & Delivery

  • Orders are shipped through trusted domestic courier partners and/or India Post (Speed Post), depending on the delivery location.

  • Delivery is generally completed within 3–10 business days after dispatch. However, delivery timelines may vary depending on your location and courier service availability.

  • Delivery will be made to the shipping address provided by the customer at the time of placing the order.

  • Once your order is shipped, you may receive an email or SMS/WhatsApp notification with shipment details (where applicable).

Delivery Delays

While we strive to ensure timely delivery, Gaonsay.com shall not be held responsible for delays caused by:

  • Courier company or postal service delays.

  • Natural disasters or adverse weather conditions.

  • Government restrictions or public holidays.

  • Incorrect or incomplete shipping address provided by the customer.

  • Any unforeseen circumstances beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during the checkout process before payment.

  • Any shipping or delivery charges paid at the time of placing the order are non-refundable, unless the order is cancelled by us before dispatch or required under applicable law.

Incorrect Address

Customers are responsible for providing accurate shipping details.

If an order cannot be delivered due to an incorrect or incomplete address, incorrect contact number, or customer unavailability, Gaonsay.com shall not be responsible for any delay or additional shipping charges that may apply.

Damaged or Missing Shipment

If you receive a damaged package or if any item is missing from your order, please contact us within 48 hours of delivery with your Order ID and supporting photographs. Our team will investigate the issue and provide an appropriate resolution.

Contact Us

For any questions regarding shipping or delivery, please contact us:

Gaonsay.com

Support Email: info@gaonsay.com

Call / WhatsApp: +91 8851254236